Overseas Malaysian Buyers
Local Landlord FAQ's
What services does CloudKey offer?
We’ve got you covered with a complete suite of property solutions, catering to every aspect of your real estate journey in Malaysia.
For Buyers and Sellers:
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We'll guide you through the entire buying or selling process, from finding the perfect property to handling all the paperwork.
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Our local experts will make sure you get the best deal possible, whether you're a seasoned investor or a first-time buyer.
For Landlords:
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We take the stress out of renting your property with our comprehensive tenancy services, including tenant screening, marketing, and rent collection.
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Our dedicated team will also handle all aspects of property maintenance and repairs, so you can rest easy knowing your investment is in good hands.
Additional Services:
We can also assist you with property insurance, furnishing, handover, and even tax filing, making us your truly comprehensive property partner.
What makes CloudKey different from other tenancy management companies in Malaysia?
We get it – managing tenants can be a hassle, especially from afar. That's where we come in.
We know the ins and outs of the Malaysian market like the back of our hand, and we've helped countless overseas clients navigate the process with ease. We believe in transparent pricing and offer flexible packages that fit your unique needs. Plus, we're always here to help, with clear communication and proactive solutions to any challenges that may arise.
How can CloudKey help me maximise my rental income?
We're all about maximising your returns. We'll make sure your property is in top shape, find you quality tenants, and minimise vacancies.
We strategically advertise your property to reach the right audience, and help you keep costs down with transparent reporting and competitive fees. We also stay on top of market trends to ensure you're getting the best possible rent.
How can I contact CloudKey for more information or a consultation?
We're here to help! Our friendly team is always ready to answer your questions and provide expert advice.
Drop us an email here: hello@cloudkey.my
Can foreigners buy property in Malaysia?
Yes, foreigners can buy property in Malaysia, but there are some restrictions.
Foreigners cannot buy certain types of properties, including properties built on Malay reserved land, low-cost or medium-cost affordable units, and properties allocated to Bumiputera groups. There is also a minimum purchase price depending on the state and whether the foreigner qualifies for the MM2H visa program.
If you're considering buying property in Malaysia, CloudKey can help you navigate the process and find the perfect property for your needs.
What are the legal requirements for foreigners buying property in Malaysia?
The legal requirements for foreign property ownership can vary depending on the type of property and its location and its essential to consult with a lawyer before buying property in Malaysia to ensure that you understand them.
Some common legal considerations include:
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The requirement to obtain approval from the relevant state authorities before purchasing property.
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You may be subject to additional taxes or levies on property purchases.
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There may be limitation on rights to sell or rent out your property.
Nonetheless, property ownership in Malaysia can be a great move depending on your circumstances and if it’s something you’re looking into, our experienced team can provide detailed guidance on the necessary documentation, approvals, and procedures to ensure a hassle-free transaction.
How can CloudKey help me find and purchase the right property in Malaysia?
We know that buying property from overseas can feel overwhelming. That's why we're here to make it easier. At CloudKey, we take the time to truly understand your unique needs and preferences.
Whether you're looking for a family home, an investment property to rent out, a landed property, or a condo in a specific location, we'll listen carefully and tailor our search accordingly. We'll also consider your priorities, like proximity to transport, amenities, or accessibility features.
Our local experts have in-depth knowledge of the Malaysian market, so you can trust us to find the perfect property that fits your lifestyle and investment goals. We'll guide you through the entire process, from property search and due diligence to negotiations and legal formalities, ensuring a smooth and stress-free experience.
How does CloudKey ensure my property is well-managed while I'm overseas?
Distance is no obstacle for us! Our dedicated team in KL ensures your property is well-managed, no matter where you are in the world.
We take care of every detail, from finding and screening reliable tenants to handling maintenance, repairs, and even furnishing your property. We'll also make sure rent is collected on time and all bills are paid promptly, so you can enjoy peace of mind knowing your investment is being cared for professionally and proactively.
How does CloudKey screen potential tenants?
We believe that finding the right tenant is crucial for a successful rental experience. That's why we go beyond the basics to ensure we find reliable and responsible individuals for your property.
Our screening process involves collecting detailed personal information, including identification verification, employer details, and even emergency contacts. All this information is compiled and presented to you, the landlord, so you can make an informed decision about who will be living in your property.
How does CloudKey handle property maintenance and repairs?
Maintaining your property's condition is crucial for attracting and retaining quality tenants, as well as preserving its long-term value. That's why we take a proactive approach to property upkeep:
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Regular Inspections:
We conduct thorough inspections when a unit is vacant and periodically during tenancy to identify any potential issues early on.
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Timely Repairs:
We have a dedicated team and a vast network of trusted, pre-screened contractors who can handle any maintenance or repair needs promptly and efficiently, ensuring minimal disruption to your tenants and adhering to the terms of the tenancy agreement.
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Transparent Communication:
We keep you informed throughout the process, providing updates on maintenance schedules, repair progress, and any associated costs.
With CloudKey, you can rest assured that your property is in capable hands. We'll take care of all the maintenance and repair needs, so you can enjoy peace of mind and focus on other priorities.
How does CloudKey ensure rent is paid on time?
We make rent collection a breeze. We understand that consistent rental income is crucial for property owners. At CloudKey, we take a proactive approach to rent collection, ensuring timely payments and minimizing any potential delays. Here's how we do it:
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Clear Communication:
We establish clear expectations with tenants regarding rent due dates and payment methods from the outset.
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Timely Reminders:
We send automated reminders to tenants before rent is due, reducing the likelihood of late payments.
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Follow-up on Late Payments:
If rent is not received on time, we promptly follow up with tenants to address any issues and ensure payment is made.
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Interest Charges:
In cases of persistent late payments, we may impose interest charges as outlined in the tenancy agreement, encouraging timely rent payments.
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Transparent Reporting:
We provide landlords with detailed financial reports, including rent collection status and any outstanding payments, ensuring transparency and accountability.
What kind of reports and updates can I expect from CloudKey?
We believe great communication is key. You can expect:
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Monthly Statements:
Detailed breakdowns of all income and expenses related to your property, ensuring you have a clear picture of your financial performance.
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Yearly Summary:
A comprehensive annual report summarizing your property's income and expenditure, making tax filing a breeze.
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Regular Updates:
We'll keep you in the loop with proactive communication about any important developments or issues concerning your property.
We're committed to transparency and open communication, so you'll always have the information you need to make informed decisions about your investment.
Can I customise the tenancy management services I receive from CloudKey?
ANSWER ONCE MARTIN CONFIRMS PRICING AND PACKAGE STRUCTURE
Absolutely! We understand that every landlord has different needs. We offer flexible services that can be tailored to your specific requirements.
